Firewall Log is not generated and log-receiver error "pan_logrcvr_enqueue_dp_block(pan_log_receiver.c:10996): Error submitting task for rb_taskq"

Firewall Log is not generated and log-receiver error "pan_logrcvr_enqueue_dp_block(pan_log_receiver.c:10996): Error submitting task for rb_taskq"

1255
Created On 06/16/25 03:41 AM - Last Modified 11/12/25 23:31 PM


Symptom


No more new log on the firewall

debug log-receiver queue-stats shows the "Logs discarded (queue full)" 

var/log/pan/logrcvr.log error: pan_logrcvr_enqueue_dp_block(pan_log_receiver.c:10996): Error submitting task for rb_taskq 



Environment


  • NGFW
  • PAN-OS version
    • 10.2.9-h22, 10.2.10-h16, 10.2.13-h5, 10.2.14
    • 11.1.6-h3, 11.1.8
    • 11.2.6


Cause


When netflow is enabled, the logrcvr process might get stuck, resulting in the local logging and log forwarding to stop functioning.

 



Resolution


This issue is known as number PAN-285941 and is fixed in the PAN-OS versions

  • 11.1.6-h7, 11.1.7-h2, 11.1.9
  • 10.2.10-h22, 10.2.13-h11, 10.2.16


Additional Information


N/A

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