Firewall Log is not generated and log-receiver error "pan_logrcvr_enqueue_dp_block(pan_log_receiver.c:10996): Error submitting task for rb_taskq"
1878
Created On 06/16/25 03:41 AM - Last Modified 11/12/25 23:31 PM
Symptom
No more new log on the firewall
debug log-receiver queue-stats shows the "Logs discarded (queue full)"
var/log/pan/logrcvr.log error: pan_logrcvr_enqueue_dp_block(pan_log_receiver.c:10996): Error submitting task for rb_taskq
Environment
- NGFW
- PAN-OS version
- 10.2.9-h22, 10.2.10-h16, 10.2.13-h5, 10.2.14
- 11.1.6-h3, 11.1.8
- 11.2.6
Cause
When netflow is enabled, the logrcvr process might get stuck, resulting in the local logging and log forwarding to stop functioning.
Resolution
This issue is known as number PAN-285941 and is fixed in the PAN-OS versions
- 11.1.6-h7, 11.1.7-h2, 11.1.9
- 10.2.10-h22, 10.2.13-h11, 10.2.16
Additional Information
N/A