The "Deprovision Deleted Tenants" option is not available on Panorama managed Prisma Access
243
Created On 05/15/25 08:37 AM - Last Modified 09/26/25 02:52 AM
Symptom
- "Unnecessary sub-tenant configurations are deleted using the steps documented in Prisma Access Delete a Tenant."
- When trying to execute Step 6, the "Deprovision Deleted Tenants" option is unavailable
Environment
- Panorama
- Prisma Access
Cause
- The "Deprovision Deleted Tenants" feature is supported only in Cloud Service Plugin versions later than the following.
- This functionality is not available in earlier versions.
- 3.2.0-h85
- 3.2.1-h83
- 4.0.0-h72
- 4.1.0-h38
- 5.0.0-c31
Resolution
To enable the "Deprovision Deleted Tenants" option in Panorama, upgrade the Cloud Service Plugin to one of the the supported versions.