How To Upgrade Prisma access Cloudblades from 3.1.5 to 4.0.0
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Created On 06/18/25 20:16 PM - Last Modified 07/23/25 00:52 AM
Objective
Upgrade Prisma Access Cloud blades to 4.0.0
Environment
- Panorama version 10.2-13-h7
- Cloud service plugin 3.2.14-h30
- Prisma access cloudblades 3.1.5
Procedure
- Pause CloudBlades : Navigate to the Prisma SD-WAN portal, Click Cloudblades > Configure > Admin state > Paused.
- Check Cloud Services Plugin (CSP) compatibility: In order to upgrade Prisma Access Cloudblades to 4.0.0 you should have a supported Cloudblades version . Refer to Prisma-access-and-prisma-sd-wan-cloudblade-compatibility.
- Upgrade Cloud service Plugin : If the CSP is not a supported version upgrade the CSP. Refer to Upgrade-cloud-services-plugin.
- Upgrade Prisma Access CloudBlades : Navigate to the Prisma SD-WAN portal Cloudblades > Configure > Version > Choose 4.0.0 and then Click Save .
- This action will ask you to enter the Panorama Authorization Key .If you do not remember this use this link to generate the key on Panorama and then copy it here. Refer to Plan-your-prisma-sd-wan-panorama-managed-cloudblade-for-prisma-access-deployment
- After complete the above steps Click on Save and this will upgrade Prisma access cloudblades to 4.0.0.
Additional Information
Compatibility matrix for the panorama version and the CSP version