ION sends authentication requests using CHAP after overriding the AAA TACACS+ configuration to use PAP
152
Created On 05/27/25 15:02 PM - Last Modified 04/09/26 02:44 AM
Symptom
- Element TACACS+ config overridden to use PAP, but sends CHAP
- This causes authentication failure.
- TACACS+ Server (Cisco ISE in this case) reports "Authentication failure" and "Root Cause Subject not found in the applicable identity store(s)"
Environment
- Prisma SD-WAN
- ION devices
- 6.5.1-b5 onwards
- TACACS+ authentication
- Cisco ISE TACACS+
Cause
Defect in the config update for TACACS+
Resolution
- Workaround - Delete the AAA TACACS+ profile and create a new one with PAP as the authentication protocol.
- The issue is fixed in 6.6.1 software version.
Additional Information
- "debug logs dump auth" is used to view authd logs
- Add TACACS+ Profile