Errors associating Deployment Profiles (VMFLEX) with SCM PRO into existing AIOps TSG with SLS (SUB_SERVICE_1135/SUB_SERVICE_1161)
Symptom
When associating Deployment Profiles (VMFLEX) with SCM PRO into existing AIOps TSG with SLS, you might encounter errors similar to below:
SUB_SERVICE_1135: AIOps for NGFW Free,Strata Logging Service,AIOps for NGFW - these listed product(s) are active on the selected tenant. Please select a different tenant or create a new tenant to activate the licenses.
or
SUB_SERVICE_1161: Select deployment profiles with the same product - either Strata Cloud Manager Pro or Strata Logging Service
Environment
**Product_versions**
• Strata Cloud Manager
• AIOps for NGFW
• Strata Logging Service
Cause
The TSG into which you want to associate the deployment profile (VMFLEX) with SCM PRO might already have the AIOps application.
Sample Deployment Profile:
Sample TSG with AIOps application:
Resolution
If the TSG into which you want to associate the deployment profile (VMFLEX) with SCM PRO already has the AIOps application, then the error message is expected.
To resolve this, the deployment profile needs to have SCM enabled instead of SCM PRO.
AIOps will be eventually migrated by PANW internally to the SCM PRO but for now it can only be done with greenfield customers.
License Migration for AIOps for NGFW Premium, AI-Powered ADEM, and Strata Logging Service
Additional Information
N/A