Firewall rebooted unexpectedly with "Out of memory condition detected" in system logs

• Firewalls reboots with Out of Memory (OOM) messages. These can be seen in the system log (show log system)

 17:29:02 critical general                          general                   0  Out of memory condition detected, kill process 9045  <<<
 17:29:12 critical general                          general                   0  Out of memory condition detected, kill process 9057  <<<

• The "reportd" memory usage is seen as high and keep increasing (about 8 gig). This can be seen in the CLI command "show system resources | match reportd"

PA-FW > show system resources ... 
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 
....
... 
6953 20 0 1287620 513204 38548 S 0.0 1.6 26:07.25 reportd   >> The value of these keep increasing

• Panorama 
• Log Collector Groups
• PAN-OS 11.1.x, 11.,2.x, 10.2.x

Software Issue.

1. The issue is resolved under PAN-267671.
2. Upgrade to the fixed PAN-OS versions will resolve the issue.
3. The fixed versions are 10.2.14, 11.1.8, 11.2.5 and other hotfix versions.

• PAN-267671
• PAN-264860