Configurations in Mobile Users are not applied in the partial commit, but it could be applied for Remote Networks.
477
Created On 05/28/25 01:27 AM - Last Modified 10/29/25 21:50 PM
Symptom
- Partial commit is performed.
- When using "Commit and Push" for Mobile Users configurations, selecting "Commit And Push Changes Made by (Admin name)", the configurations are not seen in "Preview Changes".
- Poceeding with "Commit and Push" will be successful without any errors. But the edited area is not pushed and reflected on Cloud side.
- For example, if you configure domain configurations located below in Panorama, the configuration does not reflect.
PANORAMA > Cloud Services > Configuration > Mobile Users - GlobalProtect > Onboarding > Network Services - When configuring the same in Remote Networks, no issue is seen.
Environment
- Panorama-managed Prisma Access(SASE)
- Mobile Users
Cause
Software Issue.
Resolution
Use the following workarounds to avoid this issue.
- The issue is under investigation by the engineering team.
- In the meantime, use one the following workarounds to resolve the issue.
- Perform ”Commit to Panorama" and "Push to Devices" separately.
- Select "Commit And Push All Changes" when performing "Commit and Push".