Prisma Cloud : Unable to Send Test Alert in JIRA due to the Error 'Failed to send JIRA test alert, error: request failed with status 400: Specify an issue type' despite configuring the Issue Type
2778
Created On 06/28/24 06:56 AM - Last Modified 06/28/24 07:36 AM
Symptom
Unable to Send Test Alert in JIRA due to following Error despite configuring the Issue Type
Failed to send JIRA test alert, error: request failed with status 400: Specify an issue type
Environment
- Prisma Cloud Compute (Self-Hosted)
Cause
- The Issue Type configured in Prisma Cloud does not match the one set up in your JIRA environment
Resolution
- Log into your JIRA account
- Navigate to the Project and check the available Issue Type
- Update the Issue type in Prisma Cloud to match the one in JIRA (In the above example, the Issue type is 'Email request')