Prisma Cloud: Why doesn't the "Excessive login failures" policy detect an alert?

Prisma Cloud: Why doesn't the "Excessive login failures" policy detect an alert?

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Created On 06/21/24 05:42 AM - Last Modified 03/11/25 22:12 PM


Question


Although the user tried many login failures, the "Excessive login failures" policy didn't detect any alerts.
Why doesn't the "Excessive login failures" policy detect an alert?



Environment


  • Prisma Cloud Enterprise Edition
  • Anomaly policy


Answer


  • To trigger this alert, the user needs to perform failed login operations exceeding the threshold value followed by a successful login event within 15 minutes.
  • In case there was no successful login event, the policy won't detect any alerts even if there were many failed login events in the 15 min interval.


Additional Information


  • This policy captures IAM users console login events only.
  • The login events from the command line operations with security tokens do not capture login events. Also the SSO login events are not normally generating audit events.


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