Delay in SNMP response time on PA-7000 with random timeouts
4733
Created On 06/13/24 16:27 PM - Last Modified 11/12/24 21:04 PM
Symptom
- SNMP monitoring tool reports high number of SNMP polling timeout when monitoring PA-7000 series firewall
- SNMPWALK takes a long time to complete
- Slow SNMP response observed
Environment
- PA-7000 series firewalls
- SNMP
- PAN-OS 10.1.12 or prior
- PAN-OS 10.2.8 or prior
- PAN-OS 11.0.3 or prior
- PAN-OS 11.1.2 or prior
Cause
- Software Issue
Resolution
- The issue is resolved under defect PAN-222188
- Issue has been fixed in the newer PAN-OS versions (10.1.13, 10.2.9, 11.0.4, 11.1.3 etc)
- Upgrade the PAN-OS and apply the newly introduced CLI command to apply the fix on the PA-7000 firewall
PA-7080> debug snmpd async on
This will cause snmpd to restart, proceed ? (y or n) y
True
3. Verify the snmpd async set to true
PA-7080> debug snmpd async show
True