Delay in SNMP response time on PA-7000 with random timeouts

Delay in SNMP response time on PA-7000 with random timeouts

4733
Created On 06/13/24 16:27 PM - Last Modified 11/12/24 21:04 PM


Symptom


  • SNMP monitoring tool reports high number of SNMP polling timeout when monitoring PA-7000 series firewall 
  • SNMPWALK takes a long time to complete 
  • Slow SNMP response observed 


Environment


  • PA-7000 series firewalls
  • SNMP
  • PAN-OS 10.1.12 or prior
  • PAN-OS 10.2.8 or prior
  • PAN-OS 11.0.3 or prior
  • PAN-OS 11.1.2 or prior 


Cause


  • Software Issue


Resolution


  1. The issue is resolved under defect PAN-222188
  2. Issue has been fixed in the newer PAN-OS versions (10.1.13, 10.2.9, 11.0.4, 11.1.3 etc)
  3. Upgrade the PAN-OS and apply the newly introduced CLI command to apply the fix on the PA-7000 firewall
PA-7080> debug snmpd async on
This will cause snmpd to restart, proceed ? (y or n) y
True

       3. Verify the snmpd async set to true

PA-7080> debug snmpd async show
True


 



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