ION physical port negotiation issue

ION physical port negotiation issue

2578
Created On 05/31/24 09:57 AM - Last Modified 10/04/24 19:02 PM


Symptom


Configuration at the interface level does not match the data-path DPDK configuration, in regards to auto-negotiation.

  • Interface status
    USA04604-ION-1# dump interface status 4
    Interface       : 4
    Device          : eth2 
    ID              : 15716449423210214
    MAC Address     : ec:b9:07:01:c4:32
    State           : up
    Last Change     : 2024-05-26 22:29:55.566 (106h11m25s ago)
    Duplex          : half 
    Speed           : 100Mbps
    Address         : 12.87.114.10/30
      Route         : 0.0.0.0/0 via 12.87.114.9 metric 0
      DNS Server    : 8.8.8.8
    DPDK Controlled : true
  • Interface-level configuration
    ION-1# dump interface config 4
    Interface               : 4
    Description             : Connected to CARRIER
    ID                      : 15716449423210214
    Type                    : port
    Used For                : public
    Admin State             : up
    Alarms                  : enabled
    Auth Type               : none
    NetworkContextID        :
    IpfixCollectorContextID :
    IpfixFilterContextID    :
    Scope                   : local
    Directed Broadcast      : false
    Mode                    : 100Mbps, full duplex 
    MTU                     : 1500
    IP                      : static
      Address               : X.X.X.X/30
      Route                 : 0.0.0.0/0 via X.X.X.Y metric 0
      DNS Server            : 8.8.8.8
    IPv6                    : No configuration
    NatZoneID               : 15793375859410239
    Wan ID                  : 16281020028180025 publicwan
      CircuitLabel          : LABEL (CARRIER)
      PathLabel             : public-11
      BW                    : manual_bwm_disabled, up 10.000000 down 10.000000
      QoS                   : enabled
      QoS Agents            : egress 100 ingress 101
      LQM                   : disabled
      PCM                   : disabled
  • DPDK-level interface's configuration
    USA04604-ION-1# dump dpdk port status port=4
    Settings for eth2: 
            Supported Link modes:
                          10baseT/Half (0x2)
                          10baseT/Full (0x4)
                          100baseT/Half (0x8)
                          100baseT/Full (0x10)
                          1000baseT/Full (0x20)
            Advertised Link modes:
                          10baseT/Half (0x2)
                          10baseT/Full (0x4)
                          100baseT/Half (0x8)
                          100baseT/Full (0x10)
                          1000baseT/Full (0x20)
            Advertised pause frame use: No
            Advertised auto-negotiation: Yes
            Speed: 100Mb/s
            Duplex: Half
            Auto-negotiation: on  
            Link detected: yes


Environment


  • ION 2K, 3K, 5K, 7K and 9K
  • Software version below 6.1.5


Cause


Software Issue.

Resolution


  1. The issue is fixed under CGSDW-15393 and is fixed in versionĀ 6.1.5 and higher.
  2. Upgrade of the software will resolve the issue.


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000010z2hCAA&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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