The firewalls are greyed out and un-selectable when trying to add under Device Association on the HUB

The firewalls are greyed out and un-selectable when trying to add under Device Association on the HUB

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Created On 03/22/24 17:27 PM - Last Modified 05/23/24 21:45 PM


Symptom


  • Trying to add Firewalls in the Hub under  HUB >Common Services >Device Associations.
  • The firewalls are seen greyed out and are un-selectable.

Environment


  • CDL (Cortex Data Lake) cloud service
  • TSG (Tenant Service Group)

Cause


The firewalls are not added in the Cortex Data Lake.

Resolution


  1. Add firewalls to CDL > Inventory
  2. Once the firewall is added, associate it in the HUB > Common Services > Device Associations.

 
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