Commit failing with error "region-tag unexpected here" after Cloud Services plugin downgrade

Commit failing with error "region-tag unexpected here" after Cloud Services plugin downgrade

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Created On 10/07/22 09:41 AM - Last Modified 09/03/25 03:16 AM


Symptom


  • Cloud Services plugin gets downgraded from version 3.1 to an older version (i.e. 3.0 or 2.2).
  • Commit fails with error message "region-tag unexpected here" 

Environment


  • Panorama
  • PAN-OS 10.0 or higher
  • Cloud Services plugin 3.1, downgraded to earlier version (i.e. 3.0)

Cause


  • Starting with Cloud Services plugin version 3.1, Cloud Provider Redundancy feature is introduced.
  • Due to this change, plugin adds a "region-tag" with either PA-G (GCP) or PA-A (AWS) as an argument to every service connection onboarding config.
  • When plugin gets downgraded to an earlier version, this "region-tag" config does not get removed.
  • Since "region-tag" is only supported by plugin version 3.1 or later, after plugin downgrade commit fails with error "region-tag unexpected here".

Resolution


Revert to running (working) configuration. This can be done by following these steps:
  1. Navigate to Panorama tab
  2. Click on Setup
  3. Click on Operations tab
  4. Click on Revert to running Panorama configuration
Revert to running Panorama configuration
  1. The second way to revert is to click on Revert Changes in the upper right corner:
Revert changes option in Panorama
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