SSO Login on Firewall/Panorama returns to Login page after authentication
254
Created On 07/30/22 02:20 AM - Last Modified 11/12/25 22:19 PM
Symptom
After SSO login authentication on Firewall or Panorama, it redirects back to the login page with no errors
Environment
PANOS 10.2.0, 10.2.1
Cause
It is a known issue.
Under req_stats.log, when the SSO is attempted the below request with cookie="" will be seen.
2022-05-27 16:33:42.125 | 1969-12-31 16:00:00.000 | 2022-05-27 16:33:42.125 | 2022-05-27 16:33:42.128 | 0 | 8.39 msecs | | <request cmd="complete" obj="/config/devices/entry[@name='localhost.localdomain']/deviceconfig/system/locale" cookie="" refresh="no"/> 2022-05-27 16:33:42.172 | 1969-12-31 16:00:00.000 | 2022-05-27 16:33:42.172 | 2022-05-27 16:33:42.485 | 0 | 318.77 msecs | | <auth-request username="abcd" ip-address="10.75.75.33" protocol="https"/>
Resolution
Upgrade to 10.2.2 or above releases where the issue is fixed.