How to enable/configure Manual Gateway Selection in Strata Cloud Manager

How to enable/configure Manual Gateway Selection in Strata Cloud Manager

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Created On 07/09/22 03:46 AM - Last Modified 01/22/25 01:56 AM


Objective


Multiple Mobile User Gateways configured.
Give control to the user to connect to some gateways manually.

This article explains how to choose the locations to appear in the manual gateway selection list in the GlobalProtect app.



Environment


  • Strata Cloud Manager
  • Prisma Access Cloud Managed (Mobile Users)


Procedure


1) Login to Strata Cloud Manager
2) Navigate to Workflows>Prisma Access Setup>GlobalProtect>GlobalProtect App>Global App Settings.
3) Click on GlobalProtect App tab.
image.png
4) Click on the gear button for "Global App Settings" and select "Manual Gateway Selection" tab.
image.png

5) Enable the checkbox for Prisma Access Location(s) under respective regions.

6) Navigate to Workflows>Prisma Access Setup>GlobalProtect>GlobalProtect App>App Settings.

Edit the App settings that the users are connecting to. Scroll down to the Gateways section and External gateway.

Make sure that the Manual checkbox under Prisma Access entry is checked. If that is not checked (It is enabled by default), Edit and enable it.

Screenshot 2025-01-22 at 12.48.21 PM.png

Push the changes. 


    The selected location(s) here will be displayed on GlobalProtect App.
 



Additional Information


Step 12 of below article shows how to enable the Manual Gateway in Panorama managed Prisma Access environment.
Set Up GlobalProtect on Panorama Managed Prisma Access



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