No "Register Firewall" option on the CSP > Assets > Software NFGW Credits
5794
Created On 07/01/22 13:58 PM - Last Modified 06/12/23 09:17 AM
Question
Why is there no "Register Firewall" option on the CSP > Assets > Software NFGW Credits?
Environment
Software NFGW Credits
Answer
1. Locate the email with the Credits activation link.
2. Check the name of license as it is shown in the email.
3. If the license is "PAN-SOFTWARE-NGFW-SUB-CR" : you will not be able to provision and register a VM firewall with it.
This credit is for a subscription- only license and can only be used on an existing VM firewall to add initial subscription licensing to it. It can't be used to renew existing licensing.