Can a telemetry tenant be deleted?
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Created On 06/30/22 11:23 AM - Last Modified 05/13/25 19:19 PM
Question
Can a telemetry tenant be deleted?
Environment
- Customer Support Portal (CSP)
- Telemetry Tenant
Answer
- Telemetry tenants should not be deleted.
- This was implemented to save the tenant for sending telemetry data and later one can activate the new license on the same tenant in that region.
- Palo Alto deletes Telemetry tenants in case of exceptions, for example your Company is not allowed to store data outside a certain region due to internal compliance rules.
- In this case, Contact support in an admin case and provide the Telemetry tenant ID, serial number and explanation why you need to delete the tenant.