Can a telemetry tenant be deleted?

Can a telemetry tenant be deleted?

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Created On 06/30/22 11:23 AM - Last Modified 05/13/25 19:19 PM


Question


Can a telemetry tenant be deleted? 



Environment


  • Customer Support Portal (CSP)
  • Telemetry Tenant


Answer


  1. Telemetry tenants should not be deleted.
  2. This was implemented to save the tenant for sending telemetry data and later one can activate the new license on the same tenant in that region.
  3. Palo Alto deletes Telemetry tenants in case of exceptions, for example your Company is not allowed to store data outside a certain region due to internal compliance rules. 
  4. In this case, Contact support in an admin case and provide the Telemetry tenant ID, serial number and explanation why you need to delete the tenant. 



Additional Information




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