System logs display "CURL ERROR: bind failed with errno 124: Address family not supported by protocol"

• System Logs (show log system), display the following error message.

medium url-fil url-clo 0 CURL ERROR: bind failed with errno 124: Address family not supported by protocol

• Device server logs report similar messages ( less mp-log devsrv.log)
• Though CURL error messages are is recorded, the corresponding download action is finished successfully.

• Palo Alto Firewalls
• PAN-OS 10.1, 10.2
• PAN-DB URL Filtering is activated and enabled

1. Verify devsrv logs (less mp-log devsrv.log) and confirm if the download is completed successfuly.

https://s0000.urlcloud.paloaltonetworks.com/urlcloud_list, path
20xx-xx-xx xx:xx:xx.xxx +0000 Downloading file size is 125 Bytes.
20xx-xx-xx xx:xx:xx.xxx +0000 =======================================
20xx-xx-xx xx:xx:xx.xxx +0000 Cloud IP 34.120.220.202
20xx-xx-xx xx:xx:xx.xxx +0000 Source IP xxx.xxx.xxx.xxx
==snip==
20xx-xx-xx xx:xx:xx.xxx +0000 curl error: bind failed with errno 124: Address family not supported by protocol
20xx-xx-xx xx:xx:xx.xxx +0000 =======================================
20xx-xx-xx xx:xx:xx.xxx +0000 Perform download from cloud with result No error.
20xx-xx-xx xx:xx:xx.xxx +0000 PAN-DB cloud list download: Finished successfully.

2. If yes the error message is caused by temporary disconnect from URL Cloud Server
3. Re verify the connectivity by using "show url-cloud status"

> show url-cloud status

PAN-DB URL Filtering
License : valid
Current cloud server : serverlist.urlcloud.paloaltonetworks.com
Cloud connection : connected
Cloud mode : public
==snip==

4. If the connection says "connected" the error message can be safely ignored
5. The final resolution is targeted in PAN-OS 10.2.8.
6. If the cloud connection is "disconnected" contact support for assistance.

CURL ERROR: bind failed with errno 97: Address family not supported by protocol