Strata Cloud Manager -> Command Center -> Threat page not showing data for Wildfire category

Strata Cloud Manager -> Command Center -> Threat page not showing data for Wildfire category

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Created On 03/07/25 21:32 PM - Last Modified 10/29/25 21:46 PM


Symptom


Strata Cloud Manager > Command Center > Threat page reported “0” for Wildfire 



Environment


  • Strata Cloud Manager (SCM)
  • Prisma Access and NGFW
  • Strata Logging Service


Cause


  • Strata Cloud Manager > Command Center > Threat page > Wildfire category does not show logs at informational level. 
  • It only renders data if the Wildfire logs severity is higher than informational level. 


Resolution


The behavior is expected due to the fact that only logs higher than the information level are displayed. 



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