내부 게이트웨이에 접근할 수 없는 경우 내부 연결을 표시하는 GlobalProtect 앱

내부 게이트웨이에 접속할 수 없는데 고객이 GP 앱에서 내부 연결 상태 보고 있습니다.

다음세대
GP 앱 6.2.3
IHD 없음
내부 GW만 구성됨
의도적으로 내부 GW를 차단했습니다.

This is expected behavior in these two scenarios:

3. Connect Method is user-logon ; Internal Gateways are configured , Internal Host detection is configured; detected that the device is internal but cannot connect to any of the internal gateways
4. Connect Method is user-logon ; Only Internal Gateways are configured , Internal Host detection is NOT configured; but cannot connect to any of the internal gateways

다음 메시지는 일반 디버그 PanGPS.log에 표시됩니다.

P31316-T17163 02/10/2025 22:01:56:870 Debug(7564): case 4. Connect method is user-logon ; Only Internal Gateways are configured , Internal Host detection is NOT configured; but cannot connect to any of the internal gateways

이러한 시나리오에서 예상되는 동작은 다음과 같습니다.

For 3 . Status should always show as internal . Error Reported on Status Tab that "Your device is internal but cannot connect to any of the configured gateways"
For 4 . Status should always show as internal . Error Reported on Status Tab that "Cannot connect to any of the configured gateways"

예상되는 동작.

추가 정보는 GP 앱 상태 탭에서 확인하세요.