L'application GlobalProtect affiche la connexion interne lorsque les passerelles internes sont inaccessibles
1495
Created On 02/18/25 21:04 PM - Last Modified 10/22/25 19:28 PM
Symptom
Le client voit état de connexion interne sur l'application GP lorsqu'il ne parvient pas à accéder aux passerelles internes.
Environment
NGFW
Application GP 6.2.3
Pas de cardiopathie ischémique
Seuls les passerelles internes sont configurées
Blocage intentionnel des passerelles internes
Cause
This is expected behavior in these two scenarios:
3. Connect Method is user-logon ; Internal Gateways are configured , Internal Host detection is configured; detected that the device is internal but cannot connect to any of the internal gateways 4. Connect Method is user-logon ; Only Internal Gateways are configured , Internal Host detection is NOT configured; but cannot connect to any of the internal gateways
Ces messages s'afficheront dans le journal de débogage normal PanGPS.log :
P31316-T17163 02/10/2025 22:01:56:870 Debug(7564): case 4. Connect method is user-logon ; Only Internal Gateways are configured , Internal Host detection is NOT configured; but cannot connect to any of the internal gateways
Voici le comportement attendu pour ces scénarios :
For 3 . Status should always show as internal . Error Reported on Status Tab that "Your device is internal but cannot connect to any of the configured gateways" For 4 . Status should always show as internal . Error Reported on Status Tab that "Cannot connect to any of the configured gateways"
Resolution
Comportement attendu.
Consultez l’onglet État des applications GP pour obtenir des informations supplémentaires.