SDWAN is routing the internet traffic to the link that is down.

SDWAN is routing the internet traffic to the link that is down.

1668
Created On 01/30/25 00:10 AM - Last Modified 06/04/25 21:14 PM


Symptom


  • The sdwan path-monitor stats shows the status of interface as up/ping.
  • Whereas the traffic to Internet through this is failing and failover is not working.
PA_1.2> show sdwan path-monitor stats all-dp yes
idx if-id vif state/reason State-chg-cnt latency jitter loss(%) Type Interface/Tunnel Profile
---------------------------------------------------------------------------------------
0 16 sdwan.901 UP/ping 6 0 0 0 Native ethernet1/1 N/A
1 22 sdwan.901 UP/path_monitor 0 32 0 0 Native ethernet1/7 N/A


Environment


  • Palo Alto Firewalls
  • Supported PAN-OS
  • SD-WAN


Cause


  • The DIA VIF (Direct Internet Access Virtual Interface) inherits the path-monitoring status of the IPsec tunnels that are associated with its member interfaces.
  •  SD-WAN primarily monitors the quality of the path to the gateway address.
  •  Consequently, when there is a connectivity issue beyond the gateway (such as internet connectivity), traffic may still be routed over this link since the default monitoring behavior targets only the next-hop gateway.


Resolution


  1. Configure SaaS Quality Profile to achieve the true ISP failover.
  2. With SaaS Quality Profile, if the monitored IPs are not reachable, the traffic will fall-back to the other ISP links.


Additional Information


Understanding the SDWAN Path Monitor States.

 



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