How to record a video using a Windows 10/11 laptop
Objective
- Records a video using Windows 10/11 laptop to explain a issue
- Attach the video to the case as a file
Environment
- Windows 10/11
- Microsoft Clipchamp
Procedure
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Click Windows start button and type clipchamp. Then click Clichamp to initiate application
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Once application opens, click Blank Video icon
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Select Record & create > Screen
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A new window opens to select screen, click Select a screen to record
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Select Window (application) or Entire screen as needed
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After selecting the window or screen, click the Share button. A 3 seconds timer will start and recording will be initiated.
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Once recording is done, click Stop recording button.
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Recorded video will be presented and can be edited as required. To detach the audio track from the video, there is the icon highlighted in the image below.
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Once video editing is done, click on the Export button in the top right corner.
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Select required quality, file name and location. Description is optional. Click Export.
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Next page presents option to Save to your computer
Additional Information
- Link for more details: https://support.microsoft.com/en-us/topic/how-to-make-a-screen-recording-8797f456-7edd-4176-b525-28b954ff5e4d
- Link for recording on Mac laptop: https://paloaltonetworks.lightning.force.com/lightning/r/Knowledge__kav/ka14u000000R0lBAAS/view