在 Strata Cloud Manger 中未找到 GlobalProtect ADEM 用户

? 遥测数据未显示在 Strata Cloud Manager 中
? ADEM 客户端许可证状态未知
? Strata Cloud Manager ADEM Export 中没有与机器名称绑定的用户

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在非工作情况下，在 GPS.logs 中可以看到，用户登录后，“DEM 代理：更新 DEM 用户 ID 设置”尚未完成。

Example of the user-id only being set when computer is turned on and turned off at night:

Line 1274: (P5888-T13456)Debug(16047): 09/10/24 16:32:20:427 DEM Agent: Update DEM user-id setting: 9, 0, 9, 9, 26
Line 2946: (P3636-T7476)Debug(15975): 09/11/24 07:46:28:591 DEM Agent: Read DEM user-id setting: 9, 0, 9, 9, 25
Line 10134: (P3636-T24596)Debug(16047): 09/11/24 16:36:10:411 DEM Agent: Update DEM user-id setting: 9, 0, 9, 9, 26
Line 10814: (P6532-T7540)Debug(15975): 09/12/24 07:48:58:241 DEM Agent: Read DEM user-id setting: 9, 0, 9, 9, 25
Line 17965: (P6532-T10956)Debug(16047): 09/12/24 16:31:26:463 DEM Agent: Update DEM user-id setting: 9, 0, 9, 9, 26

The 5 settings reflect:
First setting is for username
Second 0 is for domain
Third 9 is for tenant-id
Fourth 9 is for sub-tenant-id
Fifth 26 is for the cc-id/device ID

Example of working client when the user-id is being updated at login, it is seen that the username field is being changed:

...
Line 1605: (P5884-T19036)Debug(6539): 10/21/24 13:39:16:581 ----Network Discover starts----
Line 1615: (P5884-T10148)Debug(18384): 10/21/24 13:39:16:581 DEM Agent: Update DEM user-id setting: 27, 0, 9, 9, 26
Line 1632: (P5884-T19036)Debug(8086): 10/21/24 13:39:16:659 --Set state to Discovering network...
...
Line 19736: (P5884-T19500)Debug(8086): 10/21/24 13:49:16:899 --Set state to Disconnected
Line 19759: (P5884-T19500)Debug(18384): 10/21/24 13:49:16:899 DEM Agent: Update DEM user-id setting: 9, 0, 9, 9, 26
Line 19761: (P5884-T11820)Debug(8086): 10/21/24 13:49:16:899 --Set state to Discovering network...
...
Line 21353: (P5884-T7068)Debug(8086): 10/21/24 13:49:37:101 --Set state to Disconnected
Line 21426: (P5820-T6732)Debug(18307): 10/21/24 13:50:44:104 DEM Agent: Read DEM user-id setting: 9, 0, 9, 9, 25
Line 21452: (P5820-T10104)Debug(3064): 10/21/24 13:50:44:126 ----Portal Processing starts----
...
Line 25425: (P5820-T19200)Debug(6539): 10/21/24 13:53:13:879 ----Network Discover starts----
Line 25435: (P5820-T10100)Debug(18384): 10/21/24 13:53:13:894 DEM Agent: Update DEM user-id setting: 27, 0, 9, 9, 26
Line 25466: (P5820-T19200)Debug(8086): 10/21/24 13:53:14:104 --Set state to Discovering network...
...
Line 47679: (P16276-T17008)Debug(5926): 10/21/24 16:49:06:150 ----Network Discover starts----
Line 47691: (P16276-T11248)Debug(16047): 10/21/24 16:49:06:150 DEM Agent: Update DEM user-id setting: 27, 0, 9, 9, 26
Line 47764: (P16276-T17008)Debug(7348): 10/21/24 16:49:23:163 --Set state to Discovering network...
...

? 全球保护
? 阿德姆
? Windows 客户端
? 登录前

当用户连接时，用户 ID 注册表项不会使用用户信息进行更新，因此数据不会按预期发送到后端。