Hub > IOT Portal > Left Menu does not show Dashboards, Alerts, Vulnerabilities, Policies, Integrations

Hub > IOT Portal > Left Menu does not show Dashboards, Alerts, Vulnerabilities, Policies, Integrations

2475
Created On 10/17/24 06:01 AM - Last Modified 07/11/25 20:17 PM


Symptom


Hub > IOT Portal > Left Menu buttons:

  • What is visible:

what we see

  • What is expected:

what we expect

Environment


Enterprise IoT Security

Cause


Wrong license applied. The license "Enterprise IoT Security Plus" is required to see all the buttons

Palo Alto Networks offers two products:

  • Enterprise IoT Security
  • Enterprise IoT Security Plus

While Enterprise IoT Security Plus offers more in regards to security—for example, automatically generated Security alerts, vulnerability detections, risk assessments, and Security policy rule recommendations—both Enterprise IoT Security and Enterprise IoT Security Plus use the same machine-learning algorithms and engines to analyze network traffic, baseline their behavior, and identify devices.

Admin Guide

Resolution


The "Enterprise IoT Security Plus" license is required to enable all functionality and must be applied.
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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000scujCAA&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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