How to disable Third Party IDP (3IDP)
3220
Created On 07/11/24 18:49 PM - Last Modified 12/10/24 12:19 PM
Question
Can Third Party IDP be disabled by the customer?
Environment
Customer Support Portal
Answer
Yes, a Domain Administrator can disable the SSO by following the below steps:
- Login to CSP
- Navigate to Account Management >> Account Details >> User Access >> SSO
- Click View Single-Sign-On Settings for your domain
- Locate the Enable Identity Provider button and switch it off.
- SSO now disabled
Please note: Disabling SSO occurs on a Domain level and not the account level. The change will affect all users within your domain, regardless of which support account they are a member of.