How to disable Third Party IDP (3IDP)

How to disable Third Party IDP (3IDP)

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Created On 07/11/24 18:49 PM - Last Modified 04/30/26 19:00 PM


Objective


Can Third Party IDP be disabled by the customer?



Environment


Customer Support Portal

Procedure


Yes, a Domain Administrator can disable the SSO by following the below steps:
 

  1. Login to CSP
  2. Navigate to Account Management >> Account Details >> User Access >> SSO
  3. Click View Single-Sign-On Settings for your domain
  4. Locate the Enable Identity Provider button and switch it off.
  5. SSO now disabled

Please note: Disabling SSO occurs on a Domain level and not the account level. The change will affect all users within your domain, regardless of which support account they are a member of.



Additional Information


How To Enable a Third-Party Identity Provider (IdP)



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