Commit failure on the Panorama with Plugin validation error: onboarding exceeds the licensed amount
2292
Created On 02/09/23 17:50 PM - Last Modified 05/23/25 02:17 AM
Symptom
- Commit failure on the Panorama with Plugin validation error: onboarding exceeds the licensed amount
- Cloud service plugin error snippet:
ERROR: [validation] Errors:
The number of remote_networks prisma access locations you have onboarded (7) exceeds the licensed amount (5) for tenant Solstad. Remove the prisma access locations or add more remote_networks locations to your license and retry the operation.
The number of mobile_users prisma access locations you have onboarded (102) exceeds the licensed amount (5) for tenant Solstad. Remove the prisma access locations or add more mobile_users locations to your license and retry the operation.
Environment
- Prisma-Access
- Cloud Services Plugin
- Panorama
- Multi-tenant setup
Cause
- This issue is caused by the license unit allocation behavior
- If less than 1000 units are allocated to subtenants, the Local tenant limits are enforced. These local limits are:
- Service locations: 5 (for MU and RN)
- Service connections: 2
- For Global limits, the units must be allocated 1000 to a subtenant. These Global limits are:
- Service locations - Unlimited
- Service connections: 5
Resolution
- Allocate more than 1000 MU units to access unlimited service connection locations
- Reduce service connection locations to maximum 2 locations
Additional Information
Prisma access license types.