Content update fails due to disk space being full
17770
Created On 12/30/22 20:25 PM - Last Modified 06/15/23 20:39 PM
Symptom
- Content update fails to install
- show jobs display the failure message
admin@pan-mgmt-sts-1> show jobs id 600
Enqueued Dequeued ID Type Status Result Completed
------------------------------------------------------------------------------
2020/06/03 13:07:00 13:07:00 600 Content FIN FAIL 13:07:13
- Messages of disk full seen in paninstaller_content.log (less mp-log paninstaller_content.log)
run rpm postinstall script in /opt/pancfg//opt/content/update/all-threat-content/
file: /opt/pancfg/mgmt/content-images/tmp/panupv2-all-contents-8278-6109
/bin/cp: error writing '/opt/pancfg/mgmt/updates/newcontent/cache/8000-0/tdb.cache.ser-2': No space left on device
/bin/cp: failed to extend '/opt/pancfg/mgmt/updates/newcontent/cache/8000-0/tdb.cache.ser-2': No space left on device
Environment
- All PANOS versions
- Content Install
Cause
Pancfg partition not having enough space. This can be verified by using "show system disk-space"
> show system disk-space Filesystem Size Used Avail Use% Mounted on /dev/root 3.8G 3.4G 242M 94% / none 1.9G 68K 1.9G 1% /dev /dev/sda5 7.6G 6.4G 825M 89% /opt/pancfg <<<<<< High disk space utilization /dev/sda6 3.8G 1.9G 1.8G 53% /opt/panrepo tmpfs 1.9G 251M 1.6G 14% /dev/shm /dev/sda8 90G 70G 16G 82% /opt/panlogs
Resolution
Additional Information
- Similar error listed below can also be seen. The same resolution will work as mentioned by Article: 000024017
Failed to update content with following message: cp: cannot stat 'global/2.1.0/global_app.xml': No such file or directory