Error while trying to fetch the "Forensic snapshot" for reported incident

Error while trying to fetch the "Forensic snapshot" for reported incident

723
Created On 12/18/22 12:26 PM - Last Modified 02/07/25 22:40 PM


Symptom


The console logs show an error that no such defender exists.
DEBU <Date&Time> route_handler.go:11844 Operation failed: uri=/api/v1/profiles/host/i-XXXXXXX/forensic?eventTime=<time>&hostname=i-XXXXXX&incidentID=<ID>&limit=500&project=Central+Console; error=no such defender: i-XXXXXXX

 
 
 


Environment


  • Prisma Cloud Compute 
  • Compute Runtime 
  • Prisma Cloud Enterprise Edition (SaaS)
 
 
 


Cause


The defender no longer exists and was likely removed. 

Resolution


If the defender where the incident occurred is removed, then this error is expected since the forensic information is pulled from the defender.
 
 
 


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