What connection status messages are displayed on the windows lock screen by GlobalProtect pre-logon?

What connection status messages are displayed on the windows lock screen by GlobalProtect pre-logon?

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Created On 12/14/22 03:02 AM - Last Modified 08/29/25 20:06 PM


Question


  • When pre-logon is enabled, the gateway connection status of the GlobalProtect App is displayed on a Microsoft Windows lock screen.
  • What messages are displayed on the lock screen in those statuses?
 

Environment


  • GlobalProtect App
  • Pre-logon
  • Microsoft Windows lock screen

Answer


The displayed messages are different depending on whether GlobalProtectApp connects to External Gateway or Internal Gateway.

From GlobalProtect App version 6.0.7, the Internal Gateway status messages were updated for user convenience. 
As a result, those statuses are displayed as follows.

 

  1. External Gateway
    • GlobalProtect Status: Connected Gateway : x.x.x.x
    • GlobalProtect Status: Disconnected
  2. Internal Gateway from ver 6.0.7
    • GlobalProtect Status: Internal Gateway (Connected)
    • GlobalProtect Status: Internal Gateway (Disconnected)
  3. Internal Gateway before ver 6.0.7
    • GlobalProtect Status: Internal

 

StatusConnectedDisconnected
GlobalProtect App status
System Tray		image.pngimage.png

External Gateway

  image.png  image.png

Internal Gateway
From GlobalProtect App
Ver6.0.7

  image.png image.png

Internal Gateway
Before GlobalProtect App
ver6.0.7

  image.png  image.png
 
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