What is the character limit for Passcode to disconnect GP App?

What is the character limit for Passcode to disconnect GP App?

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Created On 12/05/22 03:30 AM - Last Modified 11/14/23 00:25 AM


Question


What is the character limit for Passcode to disconnect GP App?

Environment


  • Any Firewall models
  • PAN-OS 9.1 and higher
  • GlobalProtect(GP) App settings


Answer


  1. When configuring GP client to use "Disable GlobalProtect with Passcode", the minimum password length is 6 characters and maximum is 64 characters.
  2. There is no complexity requirements for the passcode.
  3. If the requirements are not met an error message similar to below will be displayed. 
    {portal-name} -> client-config -> configs -> {portal-config-name} -> agent-ui -> passcode needs to be at least 6 characters
    {portal-name} -> client-config -> configs -> {portal-config-name} -> agent-ui -> passcode is invalid


Additional Information


In PAN-OS 10.2 or higher, the "Disable GlobalProtect App" is changed to "Disconnect GlobalProtect App (Always-on mode)"

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