(SP) ::: supportCSP is not active. You do not have access to this resource or an error occurred during the login process
9123
Created On 11/23/22 10:34 AM - Last Modified 06/15/23 13:58 PM
Question
How to fix error message "(SP) ::: supportCSP is not active.
You do not have access to this resource or an error occurred during the login process" ?
Environment
SSO login to PAN platforms
Answer
Error message "(SP) ::: supportCSP is not active.
You do not have access to this resource or an error occurred during the login process" usually comes down to caching or some browser plugin issues on the Customer side.
- Clear cache and cookies for All time.
- Check browser plugin issues.
- Use Incognito and do not use a bookmarked page for login.
If the steps above do not help, create an Admin type of support case with Palo Alto Networks.