DLP patterns is not recognized
2358
Created On 11/16/22 19:52 PM - Last Modified 07/30/25 19:44 PM
Symptom
Uploading a file which includes sensitive information like credit card information does not trigger DLP profile.
Environment
PAN-OS 10.1.x
Cause
Resolution
- Review the config using the following link;
- Check the Data filtering profile on panorama
- Check if Panorama has device certificate installed and valid
- Check the DLP cloud connectivity status on the firewall
>show ctd-agent status security-client
- Check if DLP tenant-id is assigned on panorama;
>show system state | match cfg.platform.dlp_tenant_id
- Check the global counter using the following command;
>show counter global filter delta yes | match wif
- For testing upload a file which contains credit card or any other sensetive information to the following site;
- Check the security rule on the firewall is matching If yes check the logs under monitor >Data filtering