每小时接收系统日志“发送失败:文件”

每小时接收系统日志“发送失败:文件”

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Created On 11/09/22 21:29 PM - Last Modified 02/22/23 23:15 PM


Symptom


  • 系统日志(显示日志系统) 报告发送失败:文件消息。
critical device- send-fa 0 Failed to send: file 'PA_024101003265_dt_10.2.3_20221010_1330_1-hr-interval_HOUR.tgz'.
critical device- send-fa 0 Failed to send: file 'PA_024101003265_dt_10.2.3_20221010_1330_1-hr-interval_HOUR.tgz'.
  • 如“显示设备遥测设置”中所示,遥测已禁用
 admin1@Firewall>show device-telemetry settings
 Device Telemetry Settings:
    device-health-performance: no
    product-usage: no
    threat-prevention: no
    region: Americas
    status: Device Certificate does not exist


Environment


  • 帕洛阿尔托Firewall或者 Panorama
  • PAN-OS 10.2.3
  • 遥测


Cause


  • 在发送间隔唤醒并将文件发送到的设备遥测代码Cortex数据湖(CDL ).
  • 此函数不检查遥测是否已启用/禁用。
  • 此检查将在 10.2.4 和 11.0.1 中添加PAN-OS因此禁用时不会尝试发送遥测文件。


Resolution


该缺陷将被修复PAN-207390. 升级到PAN-OS10.2.4 (ETA三月中旬)发布时。

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