Receiving system logs every hour "Failed to send: file"

• System logs (show log system) report Failed to send: file messages.

critical device- send-fa 0 Failed to send: file 'PA_024101003265_dt_10.2.3_20221010_1330_1-hr-interval_HOUR.tgz'.
critical device- send-fa 0 Failed to send: file 'PA_024101003265_dt_10.2.3_20221010_1330_1-hr-interval_HOUR.tgz'.

• Telemetry is disabled as seen in "show device-telemetry settings"

 admin1@Firewall>show device-telemetry settings
 Device Telemetry Settings:
    device-health-performance: no
    product-usage: no
    threat-prevention: no
    region: Americas
    status: Device Certificate does not exist

• Palo Alto Firewall or Panorama
• PAN-OS 10.1.8, 10.2.3
• Telemetry

• Device Telemetry code that wakes up at the send interval and sends files to Cortex Data Lake (CDL).
• This function was not checking if Telemetry was enabled/disabled.
• This check will be added in 10.2.4, 10.1.9, and 11.0.1 PAN-OS so no telemetry file send is attempted when disabled.