MySQL process status is stopped on WF-500 appliance with error "Startup script /sbin/pan_check_ld_mounts.sh failed"

• Status of MySQL process is stopped with the following error:

  admin@WF-500> show system software status
  …
  Process  mysql                      stopped        (pid: -1) - Startup script /sbin/pan_check_ld_mounts.sh failed with ret 6078

• Missing one or more of devices: /dev/md1, /dev/md2, /dev/md3, or /dev/md4.

  admin@WF-500> show system disk-space
  
  Filesystem      Size  Used Avail Use% Mounted on
  /dev/root        17G  5.5G   11G  35% /
  none             63G  164K   63G   1% /dev
  /dev/sda5        27G   12G   14G  47% /opt/pancfg
  /dev/sda6        21G  7.7G   12G  40% /opt/panrepo
  tmpfs            63G     0   63G   0% /dev/shm
  /dev/sda8        56G  241M   53G   1% /opt/panlogs
  /dev/md1        275G   40G  222G  16% /opt/panlogs/ld1_1
  /dev/md3        275G   45G  217G  18% /opt/vmrepo
  /dev/md4        642G   23G  588G   4% /opt/panlogs/ld2_2

• In raid.log, mounting of /dev/md[x] is failing:

  Jan 27 13:39:08 DEBUG: raid_util: argv: ['Startup']
  Jan 27 13:39:09 INFO: New Disk Pair A detected.
  Jan 27 13:39:09 INFO: New Disk Pair A detected.
  Jan 27 13:39:09 ERROR: mounting /dev/md2 failed with ret 32: mount: special device /dev/md2 does not exist
  
  Jan 27 13:39:09 DEBUG: Mounting Disk Pair A (/dev/md2)
  Jan 27 13:39:09 ERROR: mounting the Disk Pair A failed with ret mount: special device /dev/md2 does not exist

WF-500 appliances only.

During startup, one or two RAID disks are not recognized.

1. Run the following CLI command to recover the RAID controller:

   admin@WF-500> debug software raid fixup auto

2. Then reboot the system:

   admin@WF-500> request restart system

The command "debug software raid fixup auto" was introduced via WF500-4785 and is available in PAN-OS versions: 8.0.18, 8.1.8, 9.0.2, 9.1.0, and later releases.