How to resolve Error Message: We found some errors. Please review the form and make corrections.

14736

Created On 10/11/22 17:36 PM - Last Modified 06/20/23 20:06 PM

Processes

Customer Support Portal (CSP)

Objective

How to resolve Error Message: We found some errors. Please review the form and make corrections

Confirm the following points:

Are the below URLs whitelisted on your end?
- https://sso.paloaltonetworks.com
- https://sso.paloaltonetworks.com/.well-known/webfinger
Is the issue only happening when you are connected to VPN? Which VPN are you using?
We have seen the issue happen with Zscalar and the resolution is to whitelist the above URLs.
Clear cache&cookies or try on an incognito browser to see if it resolves the issue.
Try the below URL on your browser and share a screenshot - https://sso.paloaltonetworks.com/.well-known/webfinger?resource=okta%3Aacct%3Atest%40panw.com
If none of this works, create an Admin case, reproduce the issue and share a har file with us ( https://support.google.com/admanager/answer/10358597?hl=en)