How often do Defenders communicate to the Prisma Compute Console?
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Created On 10/03/22 10:36 AM - Last Modified 02/19/26 22:40 PM
Question
How often do Defenders communicate to the Prisma Compute Console?
Environment
- Prisma Cloud Compute Self-Hosted (any version, any environment)
- Prisma Cloud Compute on SaaS (any version, any environment)
Answer
The Defender's container sends a ping every 50 seconds to the Console and waits 45 seconds for a response.
Additional Information
- This is a useful settings information in case one wants to manually configure load balancer's timeout times
- The settings can also help when facing disconnection issues between Defenders and Console that cannot be explained by anything else rather than an unusual disconnection.