Prisma Cloud Dashboard Displays Inventory Asset Resource Number Correctly However Compliance Asset Displays 0

Prisma Cloud Dashboard Displays Inventory Asset Resource Number Correctly However Compliance Asset Displays 0

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Created On 06/09/22 09:47 AM - Last Modified 05/12/23 23:04 PM


Symptom


  • After onboarding Cloud Accounts, Asset Inventory shows correct resource number however Compliance dashboard is showing 0. 
 
  • Example for Asset Inventory dashboard: GUI Inventory > Assets 
Asset Inventory page
 
  • Example for Compliance dashboard: GUI Compliance > Compliance Overview
Compliance dashboard


Environment


 
  • Prisma Cloud
  • Compliance Overview
  • Asset Inventory 


Cause


  • It is possible due to the alert rule is not configured correctly. 
  • It is also possible that policies are not attached with compliance standards.


Resolution


  • Check if alert rule in place.
  • Check if Cloud Accounts are added to the Account Group in the alert rule.
  • Check if correct compliance standards are attached with the policies.


Additional Information


For more information on the assets, policies, and compliance check out our documentation here
 


Actions
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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000sYjICAU&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail