How to clear the web browser's cache, cookies & history in 4 big browsers - Chrome, Edge, Firefox and Safari
Objective
Enable customers to clear the web browser's cache, cookies & history
Environment
4 big browsers - Chrome, Edge, Firefox and Safari
Procedure
Chrome
On the computer, open Chrome
On the top right hand, click More
Click More tools Clear browsing data
At the top, choose a time range. To delete everything, select All time
Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
Click Clear data.
Edge
On the computer, open Edge
Click on Settings and more > Settings > Privacy, search and services
Under Clear browsing data, select Choose what to clear
Choose a time range from the Time range drop-down menu
Choose the types of data you want to clear.
Select Clear now.
Firefox
On the computer, open Firefox
Click on the Menu button and select options
Select > Privacy & Security Panel
In the Cookies and Site Data section, click Clear Data
Remove the check mark in front of Cookies and Site Data
With Cached Web Content check marked, click the Clear button.
Close the about: preferences page. Any changes you’ve made will automatically be saved.
Safari
On the computer, open Safari
Click on the Safari tab at the top right of your screen and choose Preferences from the dropdown menu.
Click the Advanced tab of the menu that pops up.
At the end of the tab, select the “Show Develop menu in menu bar” box and close the Preferences menu.
Click the Develop tab from the Safari menu at the top of the page.
Click Empty Caches from the dropdown menu.
Clearing the browsing history in addition to emptying the cache -
Choose the History tab in Safari
At the very bottom of the dropdown menu, choose Clear History.
A box pops up with a choice to clear the last hour, today, today and yesterday, or all history. Choose your time frame and click the Clear History button.