Will I be notified during an auto-scale event in Prisma Access?
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Created On 04/05/21 23:22 PM - Last Modified 01/22/26 07:10 AM
Question
Will I receive any communication if an auto-scale event happens in my Prisma Access deployment?
Environment
- Prisma Access
- Mobile Users Gateway
Answer
- There is no notification notice for an auto-scale event. During auto-scale event, IP's will be picked from your existing active/reserved pool.
- One can track changes to Prisma Access IP's and be notified. See section "Be Notified of Changes to IP Addresses " in the link.
Note: Prisma Access’s allowlisting feature lets you list and verify the public (egress) IP addresses used for a GlobalProtect mobile user deployment before they’re provisioned, ensuring those IPs are added to your organisation’s allow-lists. You confirm the IPs in the Prisma Access UI, and this process also applies when autoscale events allocate additional IPs