Error: Domain's DNS name is missing in Active Directory Authentication

Error: Domain's DNS name is missing in Active Directory Authentication

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Created On 04/26/22 02:02 AM - Last Modified 05/16/25 20:41 PM


Symptom


  • Switching from WMI to WinRM with HTTP/HTTPS
  • When configuring WinRM with HTTP/HTTPS, error message "Error: Domain's DNS name is missing in Active Directory Authentication" is displayed.

Environment


  • Palo Alto Integrated User ID Agent
  • PAN-OS 9.x and above
  • DNS

Cause


Domain’s DNS Name of the server monitor account is missing.

Resolution


  1. Enter the Domain’s DNS Name of the server monitor account
  2. This is done under GUI: Device > User Identification > User Mapping > Palo Alto Networks User-ID Agent Setup > Server Monitor Account > Domain’s DNS Name

Missing DNS field
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