GlobalProtect stuck in connecting and giving the error as the sslvpn handler should be triggered and process the http request

GlobalProtect stuck in connecting and giving the error as the sslvpn handler should be triggered and process the http request

462
Created On 04/12/22 23:17 PM - Last Modified 11/17/25 20:37 PM


Symptom


Error: this is just a place holder file for sslvpn handler. the sslvpn handler should be triggered and process the http request.sslvpn handler.

Environment


GlobalProtect
SAML

Cause


This is an IDP issue

Resolution


Please change the Single sign-on URL on IDP Portal as https://<IP/FQDN>/SAML20/SP/ACS and reimport the Metadata
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