Even though we are not logging to CDL, it is expected to see traffic from Management to it.
396
Created On 04/06/22 19:22 PM - Last Modified 11/17/25 20:45 PM
Symptom
We can see the traffic being generated and probably block if we are not aware of this:
License looks fine as well as the certificate:
Logging Service Licensed: Yes Logging Service forwarding enabled: No Duplicate logging enabled: No Enhanced application logging enabled: No Logging Service License Status: Status: Status: success Expiration date: July 24, 2023 Msg: License is valid Last Fetched: 2022/04/04 19:25:33 Logging Service Certificate information: Info: Successfully fetched Logging Service certificate Not Valid after: 2022-03-03 14:38:48 Not Valid before: 2021-12-03 14:38:48 Status: success Last fetched: 2021/12/03 15:22:08We might see these logs on lcaas_agent.log:
18:09:29,397 lcaas_agent ERROR Failed to fetch ingest/query FQDN for cust 2108641926 19:04:02,363 lcaas_agent INFO Server-cert revocation check status: failed
Environment
- PAN-OS: Any.
- Platform: Any Firewall.
Cause
As we are license and we have a valid certificate the Firewall needs to check they are still valid.
Resolution
Expected behavior.