Why Alerts are not appearing on Prisma Cloud?

Why are Alerts are not seen on Prisma Cloud when checking GUI: Prisma Cloud > Alerts.
 

• Prisma Cloud
• Alerts

Few of the reasons why alerts do not appear in Prisma Cloud are

Answer1: There are no Cloud Accounts defined:

1. Login to Prisma Cloud
2. Go to Settings (top-right, gear symbol) > Cloud Accounts
3. Check if any Cloud Accounts are defined. If not, then create New Cloud Accounts and assign it to at least one Account Group (recommended: Default Account Group)
4. Wait for Prisma Cloud to scan and generate alerts

Answer2: Cloud Accounts do not belong to any Account Groups

1. Login to Prisma Cloud
2. Go to Settings (top-right, gear symbol) > Account Groups
3. Check if Cloud Accounts have been assigned to any Account Groups. If not, then edit or create an Account Group to include your Cloud Accounts
4.  Wait for Prisma Cloud to scan and generate alerts

Answer3: Alert Rules do not exist or are not defined properly

1. Login to Prisma Cloud
2. Go to Alert Rules
3. Ensure that at least one Alert Rule exists.  If not, then create a new one.
4. Check the Alert Rules to make sure that:

• Desired Account Group(s) are selected
• Advanced settings are not configured to exclude your account
• Advanced settings are not configured to disable relevant regions
• Desired policies are selected

5. Wait for Prisma Cloud to scan and generate alerts

Answer4: Policies have been disabled

1.  Login to Prisma Cloud
2.  Go to Policies
3.  Ensure that the policies are enabled.  If not, enable them
4.  Wait for Prisma Cloud to scan and generate alerts

Run RQL statements in Investigate page or check Dashboard -> Asset Inventory page to determine if resources have been ingested or not. This can help with isolating the root cause.

Please refer this and read it through - Prisma Cloud Alert