在 Windows 上启用 GlobalProtect 的FIPS失败。错误: 中央处理器不支持 RDSEED/RDRAND 指令

在 Windows 上启用 GlobalProtect 的FIPS失败。错误: 中央处理器不支持 RDSEED/RDRAND 指令

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Created On 07/17/23 10:23 AM - Last Modified 01/07/25 17:55 PM


Symptom


  • 在 Globalprotect 上启用FIPS模式后,客户收到FIPS-CC 模式失败。导致应用程序无法连接或执行任何操作
GlobalProtect Application Page Showing FIPS disable message
  • PanGPS 日志显示FIPS-CC 错误: 中央处理器不支持 RDSEED/RDRAND 指令
:561 ####################### Start PanGPS service (ver: 6.1.1-5) 
:048 Failed to get attribute value 'fips-cc-mode-enabled'
...(Output Omitted)....
:051 induce_error_fips_test_sha3_gps:
:051 induce_error_fips_test_dh_gps:
...(Output Omitted)....
:051 Failed to get attribute value 'fips-cc-mode-failed'
:051 FIPS-CC Error : The CPU doesn't support RDSEED/RDRAND instructions   


Environment


  • 启用了FIPS模式的 Windows 操作系统
  • 已启用FIPS模式的 Globalprotect


Resolution


  1. 如果FIPS失败, FIPS模式将被禁用,客户将必须在 GP 上禁用FIPS并重新安装应用程序才能使其正常运行。
  2. 当成功启用FIPS模式后,您应该在 PANGPS 中看到此内容。
:611 Failed to get attribute value 'fips-cc-mode-failed'
:777 OS fips enabled:true
:777 FIPS-CC selftest started..
:777 test case: fips_test_drbg: PASSED
...(Output Omitted)....
:188 the file C:\Program Files\Palo Alto Networks\GlobalProtect\PanGPS.exe is signed and the signature was verified.
:188 Subject Name: Palo Alto Networks
:188 CheckSigner return 1
:188 FIPS-CC mode : FIPS Integrity test PASSED.
:188 FIPS-CC mode enabled successfully.

  1. 要确认中央处理器是否支持 RDSEED 或 RDRAND,您可以使用 RDRAND 测试仪。
  2. 您可以在https://github.com/cjee21/RDRAND-Tester上找到 RDRAND 测试器应用程序。
  3. 成功测试的结果如下所示:
Running on AMD Ryzen 7 PRO 6850U with Radeon Graphics
This CPU supports the following instructions:
RDRAND: Supported
RDSEED: Supported
Testing RDRAND...

try: 1 success: 1 random number: 955519296989855672 (0x0d42afbcf11c7fb8)
try: 2 success: 1 random number: 9890994696216804248 (0x8943df457f467b98)
...(Output Omitted)....
try: 18 success: 1 random number: 15695213506936246795 (0xd9d099871ad9120b)
try: 19 success: 1 random number: 9680117947826199633 (0x8656affc70105c51)
try: 20 success: 1 random number: 7792075453671733622 (0x6c2303574724f976)



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