PAN-OS Version Support Policy with PAN-OS 9.1

PAN-OS Version Support Policy with PAN-OS 9.1

14762
Created On 05/11/23 17:51 PM - Last Modified 05/11/23 18:01 PM


Question


What would be the support policy for end-of-sale platforms with the last supported version as PAN-OS 9.1^ (PA-3020, PA-3050, PA-3060)?

Environment


PA-3000 series (PA-3020, PA-3050, PA-3060)

Answer


Category

Supported through HW EOL

Critical and high impacting Bugs

YES**

Critical and high impacting Vulnerabilities

YES***

Content updates

YES*

TAC Support (Troubleshooting)

YES

 

* Supported as content engine permits

** Definitions:
      Critical - Product is down, critically affects Customer production environment. No workaround available yet.
      High - Product is impaired, Customer production up, but impacted. No workaround available yet.

*** Vulnerabilities with CVSS >= 4 per policy here



Additional Information


Hardware End-of-Life Dates per platform

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