Unable to delete the shared certificate from template in Panorama

2695

Created On 03/29/23 04:46 AM - Last Modified 05/05/25 22:22 PM

Certificate Profile

Certificate Management

8.0 and above

PAN-OS

Panorama

Symptom

The shared certificate will not able to delete due to the greyed-out of "Delete" option in the "Template" under Network tab.

Environment

Palo Alto Networks Firewall
Palo Alto Networks Panorama
Device Deployment/Template-Stack

Cause

Panorama failed to show the delete option for the certificates present in the Templates.

Resolution

1) Find the certificate name that cannot be deleted from the GUI.
2) Go to the CLI

> configure
# delete template <template name> config shared certificate <certificate name>
# commit

3) Also, if you want to delete a certificate from the Panorama Tab:

> configure
# delete panorama certificate <cert name>
# commit

Additional Information

If the certificate still fails, then can you try to save and export the config and manually edit the XML file, removing the certificate and import and commit, and push to the firewalls.