Commit error "Client logd not connected. All daemons are not available" due to large config file

Commit error "Client logd not connected. All daemons are not available" due to large config file

5379
Created On 03/27/23 01:12 AM - Last Modified 08/16/23 20:02 PM


Symptom


  • Commit on Panorama fails with validation error 
    Server error: Commit job was not queued. Client logd not connected. All daemons are not available
  • Configd logs (less mp-log configd.log) display bigger configuration file size
  • +0530 config for client logd is 277014102 bytes long
    +0530 Error: _pan_mgmt_client_send_phase1(pan_cfg_commit_jobs.c:1734): modify failed: SERIALIZATION
    +0530 Error: pan_mgmt_client_table_do_phase1(pan_cfg_commit_jobs.c:2964): Management server failed to send phase 1 to client logd


Environment


  • Any Panorama
  • PAN-OS 10.1
  • Configuration size


Cause


  • Configuration size exceeds the expected value.
  • In different modes in panorama, recommended configuration size varies. 
  • If the configuration size exceeds then the errors are displayed.


Resolution


  1. Reduce the configuration size to the recommended value documented here
  2. On the Virtual Panorama , one can add more CPU and memory if it is below the recommended value. 


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000kHW2CAM&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail